When clicking the icon, the program doesn't open and nothing happens

When clicking the Sage 50 Accounting icon, nothing happens and the program doesn't open.

 NOTE: Antivirus programs such as Acronis can cause this issue. Try disabling your antivirus software. If that resolves the issue, refer to Files to allow through firewall and antivirus to add exceptions for Sage 50 into your antivirus.

Sage 50 Accounting is running in the background

• See The program does not open because Peachw.exe is already running in the background
• Or reboot the computer

The program needs to be activated

• See the Program will not open and there is an error in the Event Viewer: "Exception Info: System.IO.FileNotFoundException at Peachw.Program.Main(System.String[])" 

Actian Zen problems preventing the program from opening

• See Nothing happens when I click the program icon and Actian Zen or Pervasive is not started
• See Nothing happens when clicking the program icon and the Actian Zen database engine is damaged

Windows 8 Compatibility mode is on for the shortcut

1. Right-click on the Sage 50 Accounting shortcut and select Properties.
2. Click the Compatibility tab.
3. Uncheck Compatibility mode and click OK.

Disconnected network drive

1. Click the Windows Start button and in the Search box, type File Explorer. Press Enter.
2. Look for the mapped drive Sage 50 uses.
   If there’s a red x on the drive, see Error: "Sage 50 cannot be started..." and my mapped drive is missing, has a red x, or cannot be accessed.

If you continue to have issues with the mapped network drive disconnecting, switch to a UNC path. See How to update the INI on the workstations using a UNC path. 

See How do I install using UNC paths in Release 2021 and later? for installation instructions using the UNC path.