Cause
The Sage Fixed Assets version 2024.1 is the annual Tax update, updating Tax forms and calculation rules in compliance with current IRS rules. See the Sage Fixed Asset Release Notes for new features include in this release.
For detailed installation instructions, See the Sage Fixed Assets Network Installation Guide.
Note: Starting with Sage Fixed Assets 2023.1, Sage Fixed Assets is installing SAP Crystal Reports runtime SP30 which may cause an issue with Crystal Reports runtime versions used for other products. See Crystal Runtime Version Conflict for more information.
If you can’t run reports in Sage Fixed Assets 2024.1 after installing Sage 500, see Crystal conflict Sage Fixed Assets 2023.1 and Sage 500 for more information.
See also System Requirements: Sage Fixed Assets Network Edition 2024.0 - 2024.1 for more information.
Resolution
Notes on the 2024.1 update install:
- The download of Sage Fixed Assets Network version 2024.1 is a full version of the program
- The downloaded file installs Sage Fixed Assets Network Server side only
- The Client won’t be updated automatically and requires a second installation for the update process to complete. See How to install a client? for further details
- For new installation of the Sage Fixed Assets program. See Download Sage Fixed Assets Network Edition 2024.1 for the product download
There are prerequisites required for Sage Fixed Assets to run properly:
- If the installation detects that the NET 4.8 framework isn’t currently on the system, it will install it. A reboot is required after the .NET installation before the Sage Fixed Assets installation will complete
- Sage Standalone SBDDesktop
- Microsoft Visual C++ 2015 Redistributable Package (x86) See Error:"The type initializer for 'CrystalDecision.CrystalReports.Engine.CRPE' threw an exception." for a download of the prerequisite if it should fail
Note: For in place updates, a Database Conversion is required for all version of the program 2023.1 and prior. If not updating from 2023.1 or 2024.0, see the Updating from older versions: below for the update paths available. Updating from 2023.1 or 2024.0 through the Sage Advisor Update: The Sage Advisor Update will have a notification on the client which is read only of the 2024.1 release via a pop-up message in the Microsoft Windows system tray.
To check manually and update:
- On the server where the Sage Fixed Assets Network Server is installed: Click the Sage Advisor Update in the system tray or go to Start, Programs, Sage, and open Sage Advisor Update
- If the 2024.1 release isn’t listed, click the Check for Updates button and it will be listed under the available updates
- Put a check in the box beside the Sage Fixed Assets version 2024.1 product listed and click Download & Install or Download Only
- Download & Install: This download the update and start the Installation process once the download completes:
Click Next, then Yes and Yes to uninstall the prior version then wait for the install to process to complete. Click Finish once completed - Download only: Later, you can either open the Sage Advisor Update and click the Download & Install button to start the installation or Browse to C:\Sage
Advisor Update\Sage.US.SBS.SFA.NW and right-click the setup.exe and select Run as Administrator to start the installation:
Click Next, then Yes and Yes to uninstall the prior version then wait for the install to process to complete. Click Finish once complete
- Download & Install: This download the update and start the Installation process once the download completes:
- Once finished, the Install will prompt whether to launch the Database Utility - Network Depreciation & Tracking. If No was selected: Go to Start, Programs, Sage Fixed Assets, right-click the Database Utility - Network Depreciation & Tracking and select Run As administrator.
Sage Fixed Assets - Database Conversion
- In the Database Utility - Network Depreciation & Tracking, click the Convert.
- Click Next, click Next, click Select All databases with a Conversion Status of Ready to Convert, click Next, click Convert, click Close when the conversion is complete.
- An Internet browser window opens that shows the names of the databases that have been converted, and their status. See How do I convert data? for more details.
Note: For new installations of the Network Server, the PDF Attachments path needs to be set up before exiting the Database Utility, See How to set up PDF attachment folder Network or Premier Depreciation for details.
Updating the Client Sage Fixed Assets Network (Client Install):
Note: You'll need to complete the following on all client workstations. If the client currently installed is version 2022.1 or prior, the existing client will need to be uninstalled before proceeding:
- Using windows explorer: Browse to and Run (as Admin) the SFAServ\Network Client\Setup.exe. This is the folder in which the Sage Fixed Assets Network Server components were installed on the Server.
- Click Next, click Yes, click Next and click Finish once the install process has completed.
Updating from older versions:
Warning: If updating from 2022.1 or prior once 2024.1 is installed without going to the appropriate update path the databases can’t be converted directly to 2024.1. They’ll appear with a Conversion Status of Incompatible Version and will require a Sage Expert Services engagement to update. See How do I contact Sage Expert Services? for details.
Note: For in place updates, a Database Conversion is required for all versions of the program 2023.1 and prior. When updating from versions 2023.0 and prior the update paths are:
- If updating from 2023.0, you can either:
- Uninstall the existing version, install 2024.1 and convert the databases
- Or first update to 2023.1 (See How to update to Sage Fixed Assets Network Edition 2023.1 for details) then update to 2024.1 and convert the databases
- If updating from 2022.1, you can:
- First update to 2023.1 (See How to update to Sage Fixed Assets Network Edition 2023.1 for details) and convert the databases, then update to 2024.1 and convert the databases
- If updating from 2021.0, 2021.1 or 2022.0, you can:
- Uninstall the existing version then install 2023.1 (See Download Sage Fixed Assets Network 2023.1) and convert the databases, then update to 2024.1 and convert the databases
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