MyAssistant Server Migration Instructions
Description
Cause
Resolution
[BCB:5:Third-party support:ECB]

 

 

Directions for Migration:

Download Sage 300 CRE MyAssistant Server Migration Instructions.pdf for instructions on migrating the same version, as well as upgrading to a new version while migrating.

If you are not comfortable doing this on your own, we recommend that you contact your Business Partner or Sage Expert Services for assistance. For more information please refer to article Sage Expert Services available for Sage 300 Construction and Real Estate.

What you will need to migrate MyAssistant Servers:

Overview of the Migration process:

  1. Backing up the MyAssistant database from the old server. Refer to article Backup a MyAssistant SQL database"
  2. Installing the MyAssistant software on the new server. Refer to article How do I install MyAssistant?"
     NOTE: After the MyAssistant Server installation has completed, a message will appear
    asking if you want to activate/configure MyAssistant. Click [No] at this step and return to the Migration Instructions for details.
  3. Restoring the MyAssistant Database to the new server
  4. Configuring the MyAssistant server on the new server
  5. Deactivating the old MyAssistant server. Refer to article How to Deactivate the services on the MyAssistant server."
  6. Updating MyAssistant workstations



Attachment: Sage 300 CRE MyAssistant Server Migration Instructions.pdf



Steps to duplicate
Related Solutions

MyAssistant Required Permissions.
I upgraded the MyAssistant server, or I need to move MyAssistant license from one workstation, server or user to another.
Installation checklist for MyAssistant server.
Sage MyAssistant and MyCommunicator anti-virus and firewall exceptions.